Can't find answer you are looking for? Contact Us
BabyLove Cosifit™

I noticed BabyLove have changed their packaging design. What else has changed?

Cosifit™ technology: Our revolutionary Cosifit™ technology is an Australian First* - designed for extra comfort and advanced
leakage protection - the “Double Support Gathers” snugly wrap baby’s legs, reducing pressure on delicate skin. New Cosifit™
provides an extra-comfy fit for your child to help prevent harsh red marks and leaks.

DRIwave™ technology: Our innovative DRIwave™ layer absorbs liquid instantly, offering up to 12 hours’ protection. The DRIwave™ layer also actively draws liquid from the nappy surface, keeping your baby dry and happy all day long. The soft wave-like pattern on the top sheet also means less direct skin contact, therefore reducing the risk of skin irritation.

Sizing indicators: New BabyLove Cosifit™ is the only brand with sizing indicators on each individual nappy to help make change time easier.

Ultra soft material: Our ultra-soft and breathable cover improves air circulation to the skin, helping your baby remain dry and protected throughout the day. With added softness, new Cosifit™ takes comfort to a whole new level.

Stretchy waistband: Our stretchy waistband is now a feature for all nappy sizes across the BabyLove range. The improved fit contours to your baby’s shape, protecting against leaks, even when little one is on the move.

Wetness indicator: Our BabyLove wetness indicator on Newborn and Infant sizes makes life easier for mums and dads, by alerting them when nappy is wet and it’s time for a change.

Tailored core shape: Our new tapered absorbent nappy core on Newborn and Infant sizes has been specially designed to provide a better fit between baby’s legs, providing ultimate leakage protection and comfort.

What is Cosifit™? And how does it prevent red marks?

Our Cosifit™ nappy has a “Double Support Gather”, designed to follow your baby’s movements, prevent gaps and greatly assist in preventing leakage. With our revolutionary design, it distributes the pressure from the leg band elastic, helping prevent red marks, while maintaining superior leakage protection.

The packaging states "Up to 12 hours of absorption"; why did my nappy leak before the 12 hours?

BabyLove Cosifit™ nappies have undergone significant laboratory and home use testing and can last up to 12 hours. However,
every child is different in shape and size, so occasionally leakage problems may occur. Other factors, such as how often the child
urinates or has a bowel movement may also affect the absorbency of the nappy. The weight range on the pack is a guide only, to
help mums and dads determine the best size nappy for their child. Sometimes, moving to the next size up will stop leakage
issues.

Why have you changed the back cloth?

We have made a number of improvements to our back sheet design. As well as introducing fun new colourful designs to make change times easier, we have added a few additional functional improvements. The feedback we have received from our loyal
mums and dads is that they find it hard to detect what size they are using once the nappy is out of its packaging. We have listened to our parents’ concerns and have introduced size indicators on all our BabyLove Cosifit™ range of nappies. The New Cosifit™ back sheet is our softest yet, for an even more comfortable fit for your baby.

Why do Newborn and Infant nappies not have a waistband?

BabyLove Cosifit™ nappies’ soft waist gathers, designed to protect against leakage, has been introduced to our Newborn and Infant sizes, and now features across the entire Cosifit™ range. This provides a more snug fit for your baby and reduces gaps on the back, to help prevent leaks, even when baby moves.

Why don’t BabyLove nappies have stretchy tabs?

While stretchy tabs can provide extra flexibility on the waistline, the elasticity of the stretchy tabs
can wear off very quickly causing the nappy to sag when wet.

By combining our larger stretchy waist back and Cosifit™ leg elastics with non-stretch tabs,
BabyLove provides a comfortable and snug fit nappy that won’t sag easily when wet.

Why does the back waist band on the outside of the nappy have holes in it?

BabyLove Cosifit™ has a breathable cover to ensure that when the nappy is damp, moisture is able to escape through the outer
layers, therefore reducing the risk of skin problems. The design of the holes in the back waist band area further assists with this
breathability function.

Why has my baby's nappy started to leak?

BabyLove nappies are designed for day and night time use and have a set of specifications, which are strictly followed by our Quality Team. Every child is different in shape and size, so, occasionally leakage problems may occur. Other factors, such as how often the child has a bladder or bowel movement may also affect the absorbency of the nappy. The weight range on the pack is a guide only to help mums and dads determine the best size nappy for their child. Leakage issues can often be resolved by moving to the next size up.

BabyLove Nappies

What is the gel I have found on my baby's skin?

BabyLove nappies contain a Super Absorbent Polymer called Polyacrylate and is mixed in with the nappy padding. This material turns liquid into gel, helping prevent nappy leakage. The Super Absorbent Polymers start in a crystal form and turns to gel once wet. Occasionally this safe, gel material will seep out of the pad and onto your baby's skin. The gel material is safe and will not harm your baby in any way.

How do I remove the gel from my baby's skin?

If you notice gel crystals on your baby’s skin, simply wipe away with a damp washcloth or nappy wipe.

What are BabyLove Nappies made from?

BabyLove nappies are made up of various components: The padding inside BabyLove nappies is made of a mixture of wood pulp
and a Super Absorbent Polymer called Polyacrylate. The Super Absorbent Polymers start in a crystal form and turns to a gel when wet. This, combined with the wood pulp, helps prevent nappy leakage. Sometimes, however, the safe gel crystals can be
found on your baby's skin during use, but don’t worry, it will not harm your child in any way. Simply remove the crystals with a
damp cloth or nappy wipe.

Can you please explain the weight range guide that appears on the BabyLove packs? How have the weight ranges changed?

BabyLove nappies and Nappy Pants are available in a range of sizes to suit every stage of development. Every BabyLove nappy and Nappy Pants pack features a weight range table to help parents select the most appropriate nappy for their baby. Every child is an individual, so the shape, fit and size may vary between packs. The weight range is a guide only to help mums and dads to determine the best size nappy for their child. The table below outlines the weight guide and slight overlaps between each of the sizes to help guide parents to find the best nappies for their child.

I have accidentally put a nappy in the washing machine, how do I remove it?

The padding inside BabyLove nappies is made from a mixture of wood pulp and a Super Absorbent Polymer called Polyacrylate. The Super Absorbent starts in a crystal form and turns into a gel when wet. This, combined with the wood pulp helps to prevent nappy leakage. In a machine wash the nappy would have absorbed an enormous amount of water. This, combined with the washing action, would have resulted in the nappy disintegrating into small pieces, most likely clumps.

You will need to clean both the washing machine and any clothes that were in the wash with the nappy. Firstly remove all clothes from the washing machine. Scoop out any left over nappy/pant, wood pulp and absorbency crystals that may be left in the machine. Remove and clean the machine filter, then replace. Once the filter has been replaced, run a normal wash cycle with no clothes in the machine. If you like, add some anti- bacterial liquid to the cycle to eliminate any germs present.

Once the machine is clean, re-wash any clothes that have nappy particles on them. If any item of clothing is severely affected, wash it separately by hand and then re-wash it in the machine. Once again add some anti-bacterial rinse to the wash if you desire. Clean the washing machine filter again once the cycle is complete. If there are any remaining particles on your clothes remove them with a lint brush once the clothes are dry.

Why has my baby's nappy started to leak?

BabyLove nappies are designed for day and night time use and have a set of specifications, which are strictly followed by our Quality Team. Every child is different in shape and size, so, occasionally leakage problems may occur. Other factors, such as how often the child has a bladder or bowel movement may also affect the absorbency of the nappy. The weight range on the pack is a guide only to help mums and dads determine the best size nappy for their child.
Leakage issues can often be resolved by moving to the next size up.

BabyLove Improvements

What is BabyLove DRIwave™ and how does it work?

The thickness of a newborn baby’s skin is only one third of an adult’s, making it very delicate. When your newborn feeds entirely
on milk the result is loose stools that tend to spread all over the babies’ buttock and genital area. Baby’s stools and urine are acidic and can cause irritation on a baby’s sensitive skin. A newborn also urinates frequently and the only way to keep them dry is to constantly change their nappies. In addition to having highly sensitive skin, a newborn’s navel area is also sensitive as their
navel heals after the umbilical cord detaches. A normal nappy does not take into consideration that it is important to keep this area clean, dry and exposed. The revolutionary BabyLove DRIwave™ nappy is the only nappy specifically designed with babies’ skin and ultimate comfort in mind, especially. newborns and infants). DRIwave™ technology features a unique sheet that is loose
on top and dense at the bottom structure, which maximises liquid absorption to the bottom and keeps the surface dry. The soft
wave-like pattern on the top sheet also means less direct skin contact area, therefore, reducing the risk of skin irritation.

Why does BabyLove have a “1, 2, 3” feature on the front of the nappy?

BabyLove features an easy to use “1,2,3” guide on the front tape of the nappy so mums can easily position the tabs according to the most appropriate fit around the waist for their baby.

Online Shop

How long does it take to receive my order from BabyLove New Zealand online shop?

Orders generally take up to 4 working days to be delivered.

I’m sending my orders as gift but would like to receive the receipt myself. How do I do it?

Please follow below 3 steps.

1. Enter your email address in Customer information section. The receipt info will be sent to this email address.
2. Enter the delivery address in Shipping address section.
3. When you are transferred to Paypal for payment, select “Use a different billing address”, and enter the billing address details again.

I’m sending my order as a gift. Do you include an invoice in the delivery?

No, the packing slip does not show the price of the item.