Frequently Asked Questions
Do you have a question for our team?
Browse through a list of common questions asked by BabyLove parents.
We have changed our packaging to Bright Blue and pink colours to highlight the new and improved BabyLove Cosifit nappy and help our parents find BabyLove quickly and easily on the shelves.
New BabyLove Cosifit nappies feature a number of new and exciting features:
1. Cosifit technology
Our revolutionary Cosifit™ technology is an Australian First*, designed for extra comfort and advanced leakage protection, the “Double Support Gathers” snugly wrap baby’s legs, reducing pressure on delicate skin. New Cosifit™ provides an extra-comfy fit for your child to help prevent harsh red marks and leaks.
2. DriWave Technology
Our innovative DriWave™ layer absorbs liquid instantly, offering up to 12 hours protection. The DriWave™ layer also actively draws liquid from the nappy surface, keeping your baby dry and happy all day long. The soft wave-like pattern on the top sheet also means less direct skin contact area, therefore reducing the risk of skin irritation.
3. Sizing Indicators
New BabyLove Cosifit™ is the only brand with sizing indicators on each individual nappy to help make change time easier. They also feature new cute and colourful designs with baby’s best friend, our lovable mascot, Baby Bud
4. Ultra soft material
Our ultra-soft and breathable cover improves air circulation to the skin, helping your baby remain dry and protected throughout the day. With added softness new Cosifit™ takes comfort to a whole new level.
5. Stretchy waistband
Our stretchy waistband is now a feature for all nappy sizes across the BabyLove range. The improved fit contours to your baby’s shape, protecting against leaks, even when bub is on the move!
6. Wetness Indicator
Our BabyLove wetness indicator on Newborn and Infant sizes makes life easier for mums and dads, by alerting them when nappy is wet and it’s time for a change.
7. Tailored core shape
Our new tapered absorbent nappy core on Newborn and Infant sizes has been specially designed to provide a better fit between bub’s legs, providing ultimate leakage protection and comfort.
To find out more about our exciting new Cosifit™ nappy click here.
Our Cosifit™ nappy has a “Double Support Gather”, designed to follow your baby’s movements, prevent gaps and greatly assist in preventing leakage. With our revolutionary design, it distributes the pressure from the leg band elastic, helping prevent red marks, while maintaining superior leakage protection.
BabyLove Cosifit™ nappies have undergone significant laboratory and home use testing and can last up to 12 hours. However, every child is different in shape and size, so occasionally leakage problems may occur. Other factors, such as how often the child urinates or has a bowel movement may also affect the absorbency of the nappy. The weight range on the pack is a guide only, to help Mums and Dads determine the best size nappy for their child. Sometimes, moving to the next size up will stop leakage issues.
We have made a number of improvements to our back sheet design. As well as introducing fun new colourful designs to make change times easier, we have added a few additional functional improvements.
- The feedback we have received from our loyal mums and dads is that they find it hard to detect what size they are using once the nappy is out of its packaging. We have listened to our parents’ concerns and have introduced size indicators on all our BabyLove Cosifit™ range of nappies.
- The New Cosifit™ back sheet is our softest yet, for an even more comfortable fit for your baby.
Babylove Cosifit™ nappies’ soft waist gather, designed to protect against leakage, has been introduced to our Newborn and Infant sizes, and now features across the entire Cosifit™™ range. This provides a more snug fit for your baby and reduces gaps on the back, to help prevent leaks, even when a baby moves.
While stretchy tabs can provide extra flexibility on the waistline, the elasticity of the stretchy tabs can wear off very quickly causing the nappy to sag when wet.
By combining our new, larger stretchy waist back and Cosifit™ leg elastics with non-stretch tabs, BabyLove provides a comfortable and snug fit nappy that won’t easily sag when wet.
BabyLove Cosifit™ has a breathable cover to ensure that when the nappy is damp, moisture is able to escape through the outer layers, therefore reducing the risk of skin problems. The design of the holes in the back waist band area further assists with this breathability function.
BabyLove nappies contain a Super Absorbent Polymer called Polyacrylate and is mixed in with the nappy padding. This material turns liquid into gel, helping prevent nappy leakage. The Super Absorbent Polymers start in a granulae/ crystal form and turns to gel once wet. Occasionally this safe, gel material will seep out of the pad and onto your baby's skin. The gel material is quite safe and will not harm your baby in any way.
If you notice gel crystals on your baby’s skin simply wipe away with a damp washcloth or nappy wipe.
BabyLove nappies are made up of various components:
- The padding inside BabyLove nappies is made of a mixture of wood pulp and a Super Absorbent Polymer called Polyacrylate. The Super Absorbent Polymers start in a crystal form and turns to a gel when wet. This, combined with the wood pulp, helps prevent nappy leakage. Sometimes, however, the safe gel crystals can be found on your baby's skin during use, don’t worry, it will not harm your child in any way. Simply remove the crystals with a damp cloth or nappy wipe.
- The outer cover of the nappies use a non woven material and a polythene back
- Velcro grip tabs
- Acquisition Layer to help distribute fluid evenly through the nappy
- An adhesive to hold the nappy together
- Lycra elastic
- Leakage control guards that work as a barrier to help prevent leakage.
BabyLove nappies are designed for Day and Night time use and have a set of specifications which are strictly followed by our Quality Team. Every child is different in shape and size, so, occasionally leakage problem may occur. Other factors, such as how often the child has a bladder or bowel movement may also affect the absorbency of the nappy. The weight range on the pack is a guide only to help Mums and Dads determine the best size nappy for their child. Leakage issues can often be resolved by moving to the next size up.
Can you please explain the weight range guide that appears on the BabyLove packs? How have the weight ranges changed?
BabyLove nappies and nappy pants are available in a range of sizes to suit every stage of development. Every BabyLove nappy and nappy pants pack features a weight range table to help parents select the most appropriate nappy for their baby. Every child is an individual, so the shape, fit and size may vary between packs. The weight range is a guide only to help Mums and Dads to determine the best size nappy for their child. The table below outlines the weight guide and slight overlaps between each of the sizes to help guide parents to find the best nappies for their child.
|Size||Nappy Type||Weight Range|
|Newborn||Nappies||Up to 5kg|
|Infant||Nappies||3 to 8 kg|
|Crawler||Nappies||6 to 11 kg|
|Toddler||Nappies & Nappy Pants||9 to 14 kg|
|Walker||Nappies & Nappy Pants||12 to 17 kg|
|Junior||Nappies & Nappy Pants||15 to 25 kg|
The padding inside BabyLove nappies is made from a mixture of wood pulp and a Super Absorbent Polymer called Polyacrylate. The Super Absorbent starts in a crystal form and turns into a gel when wet. This, combined with the wood pulp helps to prevent nappy leakage. In a machine wash the nappy would have absorbed an enormous amount of water. This, combined with the washing action, would have resulted in the nappy disintegrating into small pieces, most likely clumps.
You will need to clean both the washing machine and any clothes that were in the wash with the nappy. Firstly remove all clothes from the washing machine. Scoop out any left over nappy/pant, wood pulp and absorbency crystals that may be left in the machine. Remove and clean the machine filter, then replace. Once the filter has been replaced, run a normal wash cycle with no clothes in the machine. If you like, add some anti- bacterial liquid to the cycle to eliminate any germs present.
Once the machine is clean, re-wash any clothes that have nappy particles on them. If any item of clothing is severely affected, wash it separately by hand and then re-wash it in the machine. Once again add some anti-bacterial rinse to the wash if you desire. Clean the washing machine filter again once the cycle is complete. If there are any remaining particles on your clothes remove them with a lint brush once the clothes are dry.
Orders generally take up to 4 working days to be delivered.
Please follow below 3 steps.
1. Enter your email address in Customer information section. The receipt info will be sent to this email address.
2. Enter the delivery address in Shipping address section.
3. When you are transferred to Paypal for payment, select “Use a different billing address”, and enter the billing address details again.
No, the packing slip does not show the price of the item.
We have been informed by our Babylove parents that it is important for their baby’s health and well-being to be able to monitor the colour and condition of their child’s output. By changing our DRIwave material from Green to White, this helps assist our parents in this process.
It has always been our aim at Unicharm Australasia to provide the best quality products with the most innovative technology and the best price for our parents. We have managed to maintain our pricepoint for over 8 years, however, in order to provide these technology improvements to our nappies we have unfortunately had to reduce the number of nappies in our Jumbo. Convenience and Bulk packs remain unchanged.
We have changed the frontal panel to white while maintaining the “1, 2, 3” and have included a new wave pattern. The wave pattern design helps provide a better tab grip for a more secure nappy.
The thickness of a newborn baby’s skin is only one third of adults, making it very delicate. When your newborn feeds entirely on milk the result is loose poos that tend to spread all over the babies buttock and genital area. Baby’s poos and urine are acidic and can cause irritation on a baby’s sensitive skin. A newborn also urinates frequently and the only way to keep them dry is to constantly change their nappies. In addition to having highly sensitive skin, a newborns navel area is also sensitive as their navel heals after the umbilical cord detaches. A normal nappy does not take into consideration that it is important to keep this area clean, dry and exposed.
The revolutionary BabyLove DriWave™ nappy is the only nappy specifically designed with babies’ skin and ultimate comfort in mind (esp. newborns and infant). DriWave™ technology features a unique top sheet that has a loose on top & dense at bottom structure which maximizes liquid absorption to the bottom and keep surface dry. The soft wave-like pattern on the top sheet also means less direct skin contact area, therefore, reducing the risk of skin irritation.
BabyLove features an easy to use 1,2,3 guide on the front tape of the nappy so mums can easily position the tabs according to the most appropriate fit around the waist for their baby. This front tape features cute Wiggly designs on Newborn and Infant nappies and more exciting designs coming soon on the other sizes.